Answers
Frequently asked questions
Everything you need to know about booking visas, packages, flights and payments with Explera.
General
About Explera
Explera Vacations Private Limited is an IATA-certified travel agency founded in Surat in 2009 and the official travel desk of the Surat Diamond Bourse. We handle worldwide visas, flights, hotels, holiday packages, insurance, cruises and corporate travel for 50,000+ travellers across Gujarat.
Visas
Visa services
Every country worldwide — from easy e-visas (Dubai, Thailand, Singapore, Vietnam, Malaysia, Sri Lanka) to embassy visas (Schengen, USA, UK, Canada, Australia, Japan). See our visa hub for country-by-country fees, documents and processing times.
Packages
Holiday packages
Each package lists clear inclusions (hotels, transfers, sightseeing, specified meals, visa assistance) and exclusions (airfare unless stated, personal expenses, GST/TCS). Every itinerary is fully customisable.
Payments
Payments & refunds
Pay via NEFT/RTGS/IMPS/UPI to our ICICI, YES Bank, Kotak or SBI accounts (all in the name of Explera Vacations Private Limited), or online via Razorpay. See the Payments page for full bank details.
Let’s plan your journey
Ready to start your next adventure?
Get a personalised quote within 24 hours. Visas, flights, stays and curated holidays — planned end to end by Surat’s IATA-certified team.